FAQ

It's very important to me that you are happy with your purchase! If you aren't satisfied for any reason, the unworn, undamaged, unaltered item(s) may be returned for full-price pieces. Sale items are Final Sale.

The piece must be returned in the same condition it was received. To start the return process:

1. Please send an email to kyla@thepearlscout.com within 3 days of receiving the piece to request a return.

2. Once your return is approved, please ship your item(s) to the address provided within 7 days. Buyer is responsible for the cost of return shipping and insurance.

3. Once your return is received, I will inspect the item(s) and issue a refund within one business day. It may take a few days for refunded funds to show up in your account.